Returns & Exchanges Policy

At Al-Ihsan Shop, we strive for your complete satisfaction with our modest fashion collections. If you are not entirely pleased with your purchase, you may return eligible items within 14 days of delivery for a refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to 'Order History' to select the items you wish to return and state the reason.

• 2.
  Secure Packaging

  Place the items in their original packaging, ensuring all tags are attached and the garments are in unworn, original condition.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Refund

  Once our quality control team inspects the returned items, your refund will be processed to the original payment method within 5-7 business days.